Frequently Asked Questions

Debbie2025-04-09

Have a question about ordering, shipping, or using SEOUL4PM?

You're in the right place.

We've compiled answers to the most common questions to help you navigate our platform with ease.

If you don’t find the information you’re looking for, feel free to reach out to us — we’re always happy to help.

How do I become a verified member on SEOUL4PM?

To become a verified member, we require proof of business ownership from you.

Why we need to verify your business:

Wholesale exclusivity – Access pricing and offers reserved for verified resellers only

Compliance – Helps us meet regulatory standards for B2B transactions

Trust & security – Keeps our platform safe and reliable for all business users

Accepted document(s):

  • Business license issued by your local authority

Register here: seoul4pm.shop/account/signUp

What brands and products do you have?

SEOUL4PM offers a wide selection of trusted K-beauty brands, from cult favorites to trending new products. Visit seoul4pm.shop/brands for a full list of brands and products.

What is the Minimum Order Quantity (MOQ)?

The MOQ is 1 box for most products. Please note that the number of unit per box varies for each brand and product, and that some brands may specify a Minimum Order Amount (MOA) instead of MOQ.

Do you have a catalog or a price list?

At this time, we do not provide a list of product or pricing information in downloadable file formats (such as PDF or Excel). Instead, our full product range and up-to-date wholesale prices are available directly on our website at seoul4pm.shop/brands.

Please note: You will need a verified account to view the wholesale prices. If you haven't registered yet, you can sign up on our website here: seoul4pm.shop/account/signUp

Where do you ship from?

We are based in Seoul, South Korea. Our products are shipped from South Korea.

Which countries do you ship to?

We ship to most countries worldwide with few exceptions. You're also welcome to arrange a pick-up from our warehouse. Reach out to us if you plan to engage your own forwarder to pick up your order.

How long does shipping take?

Shipping times depend on the product type:

  • In-stock (ready-to-ship) items can be processed and dispatched within 1~3 business days, allowing for faster shipping.

  • Pre-order items, which are sourced from brands and suppliers only after an order request and deposit payment are placed, require additional lead time before shipping, which is usually 2 to 4 weeks for sourcing and preparation.

What payment methods do you accept?

We accept credit cards (Visa, Mastercard), PayPal and bank transfers. Specific payment methods may vary by region.

Do you have documents to ensure your products are authentic?

We partner directly with 60+ brands and trusted agencies to ensure the products we supply are genuine and authentic. We can also issue a certificate of authenticity upon request.

Do you issue LoA for Amazon resellers?

At SEOUL4PM, we provide official Commercial Invoices and Packing Lists with every order to support your sales and distribution needs. However, we are unable to issue a Letter of Authorization (LoA), as this document is typically provided by the brand owner or manufacturer directly.

While we understand this may be a requirement for certain platforms like Amazon, we recommend reaching out to the brand directly for authorization.

What products can be sold on Amazon?

Regarding sales on Amazon, please be aware that many brands prefer not to be resold on Amazon, and brand policies on online marketplaces may change frequently. We advise you to proceed cautiously. We recommend exploring reseller-friendly brands or multiple sales channels whenever possible.

Do you offer dropshipping services?

At the moment, we are only focusing on wholesale business. As such, we do not offer dropshipping services.